Hilton Durham Near Duke University
  • Durham, NC, USA
  • Full Time

Medical, Dental, Vision, Prescription, & 401(k) with company match!


The Hilton Durham near Duke University has an immediate opening for a full-time Night Auditor team member. We are looking for service oriented candidates, with hotel experience, to join our award winning team! Make a difference while working for a top hotel brand and leading management company!

As a Night Auditor, you will be responsible for the following:

Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals to breakdown revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier.
Run audit reports and journals from all credit card and computer systems.
Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
Balance all revenue and settle accounts nightly, maintain files, and reset the system for the next day's operations.
Make corrections and adjustments and handle any computer issues that may arise.
Ensure all reports and back-up vouchers are complete and filed properly.
Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department.
Review and correct discrepancies in the Front Desk System.
Coordinate the front desk and restaurantbar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations.
Diligently fulfill responsibilities of front desk supervision, guest service agent, reservations agent, and telephone operator as needed.
Maintain focus on guest, ensuring pleasant, efficient experience when checking 1n/out or resolving issues.

Expectations:

Ability to communicate effectively with guests, vendors, and other associates.
Ability to adhere to all applicable Federal, state, local, safety, and health standards.
Ability to assist with the design and preparation of statistical reports and presentations as needed.
Ability to accurately reports information.
Ability to scrupulously follow all Driftwood and hotel policies and procedures.
Attend required Hotel meetings.
Projects and assignments are completed thoroughly, professionally, and with care.
Adjusts to high-pressure conditions and is open to change.
Consistently maintains a positive demeanor.
Assumes responsibility for personal growth and development.
Understands and communicates the Driftwood Mission.
Expresses ideas and conveys information clearly, effectively, and professionally.
Actively listens to others.
Conveys company information, decision, or problems to appropriate parties on a timely basis.
Works to resolve disagreements and is respectful of peers and co-workers.
Minimum lifting of 20 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, typing.
Minimum pulling of 20 pounds.
Other duties may be assigned by the immediate supervisor or General Manager.
Conducts himherself (acts and dresses) professionally at all times; sets standards for all associates.

Additional Requirements:

Must have a comprehensive knowledge of service standards, guest relations, and etiquette.
Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations.
Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates.
Must have excellent mathematical and computer skills.
High school education and relevant training and experience required. Additional education preferred.
At least one year of relevant experience required. Hilton experience preferred. OnQ, Micros
Must be able to work in the U.S.

DRIFTWOOD HOSPITALITY MANAGEMENT (DHM) is one of the nation's leading hotel management and development companies. We are recognized as an innovative industry leader! We offer full-time employees a comprehensive benefits program.

GREAT BENEFITS!:

Medical, Dental, Vision, Prescription, & 401(k) with company match!
Long Term & Short Term Disability Insurance
Life & Accident Insurance
Flexible Spending Plans (FSA)
Hotel Discounts & Programs
Paid Vacation & Sick Leave Programs
Training & Development and More!

APPLY with your resume, and pay requirements.

OR APPLY IN PERSON at the hotel!! Please bring your resume and be prepared to complete an application.

EEO.

Hilton Durham Near Duke University
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